FAQs

FREQUENTLY ASKED QUESTIONS

Absolutely! We understand that some teams have used their logo for many years and we are happy to ensure those make it onto your custom team uniforms. We also offer the option to use custom sponsor logos as well. There may be applicable art fees, we will know more once we see what we are working with.

We have a team dedicated to ensuring our sizing and patterns are consistent, fit well, and are comfortable to play in. However, it is very important that you measure and order according to our size charts. You can find those here: 

We are here to help if you have any questions or concerns about fit or sizing… give us call – we want to help. 

We accept Visa, Mastercard, money orders, or checks.

Absolutely! And thank you for your service to our country.

Rover is committed to keeping your shipping charges low. Thus we use UPS Ground for standard shipping. UPS Ground shipping costs to the 48 continuous states are just $16.95 for the 1st jersey and only $1.00 for each additional jersey. We will continue to do our best to keep shipping costs low. We appreciate your business!

Got an unusual shipping need? Simply email Orders@RoverPlusNine.com with your questions.

Please Note: Typically, orders are shipped via UPS Ground, 3 Day Select, 2 Day Air or Next Day Air. Because of Internet Security Issues, all orders must ship to the billing address on the credit card used to pay for your order.

Yes. When your order is shipped, we will send you an email notifying you of shipment. This email will also contain information on how to track your order.

Yes. We typically ship via USPS Priority Mail. Rates start at $39.50. When you check out you will be given an estimated cost for shipping on your order. The final amount will be reflected on your invoice prior to processing payment for your order. Please note, Canadian customs and customs brokerage fees may be applied to your shipment. These costs CAN be considerable. Rover does not control these charges, and therefore cannot advise you what these fees may be. Please allow additional time for customs. Delays caused by customs are understandably, out of our control. These general principles apply to any shipments from any company.

If we screw up, we’ll make it right. However, if not, then custom items are not returnable.


Current Production Times


Full Dye Jerseys...................approx. 2-3 weeks
Full Dye Hoodies...................approx. 2-3 weeks
Pants (depending on style)................... approx. 3 weeks
**In stock styles ship within 1-2 business days**
Shorts...................approx. 2-3 weeks
Hats...................approx. 3-4 weeks
Please note that current production times are approximations. Deadlines are not guaranteed unless you are using our paid Rush Service. Please contact Rover Plus Nine at 817.562.5300 for more details.